Portrait of Qing Xiao

Qīng, like “Ching” (rhymes with “sing”)
Xiāo, like “Shyao” (rhymes with “meow”)

Qing XIAO

qingx [at] andrew [dot] cmu [dot] edu

I’m Qing Xiao, a third-year PhD student at the Human-Computer Interaction Institute (HCII) within the School of Computer Science at Carnegie Mellon University, advised by Dr. Hong Shen. Before CMU, I received an MSc in Social Science of the Internet from the Oxford Internet Institute, University of Oxford, and a BA in Communication from the Communication University of China.

I study social and relational AI across settings. AI is increasingly more than a tool people use. It is becoming a party to their relationships, taking up the roles people have long held for one another, and even the core capacities behind those roles: friend or partner, teammate or manager, fellow participant in the information environment. My research asks what changes when AI becomes a relational actor rather than just a tool, and how it should be designed and governed to support the safety and well-being of the people on the other side of the human-AI relationship.

I have published at CHI, CSCW, ICWSM, and ASSETS and in journals including the International Journal of Human-Computer Interaction, Computers in Human Behavior, Behaviour & Information Technology, Journal of Gender Studies, Feminist Criminology, and Cultural Trends. My work has received two Best Paper Honorable Mention Awards at CHI and CSCW, and four Top Paper Awards at flagship communication research conferences such as AEJMC and NCA. It is supported by the National Science Foundation and a Microsoft Research AI and the New Future of Work grant, and has been covered by Channel NewsAsia, The Straits Times, and Ming Pao.

Show Friend or partner papers
Friend or partner3 papers
AI companionship in personal life
Qing Xiao*✉, Xianzhe Fan*, Xuhui Zhou, Yuran Su, Zhicong Lu, Maarten Sap, and Hong Shen.
International Journal of Human-Computer Interaction 2026
Qing Xiao, Zilu Wang, and Hong Shen.
Bridging Design and Fandom (Book Chapter) 2026
Xianzhe Fan, Qing Xiao, Xuhui Zhou, Jiaxin Pei, Maarten Sap, Zhicong Lu, and Hong Shen.
CHI 2025
Show Fellow participant in the information environment papers
Fellow participant in the information environment1 paper
AI in the information environment
🏅 Best Paper Honourable Mention at CHI’26
Yike Shi, Qing Xiao, Qing (Diane) Hu, Hong Shen, and Hua Shen.
CHI 2026

Other Selected Publications

* equal contribution  ·  Full list →

First-author work beyond social and relational AI.

2026
CSCW’261st Author
Constructing algorithmic authority: How Multi-Channel Networks (MCNs) govern live-streaming labor in China
🏅 Best Paper Honourable Mention at CSCW’26
Qing Xiao, Rongyi Chen, Jingjia Xiao, Tianyang Fu, Alice Qian Zhang, Xianzhe Fan, Bingbing Zhang, Zhicong Lu, and Hong Shen.
Proceedings of the ACM on Human-Computer Interaction (CSCW)
CHI’26Co-1st
Do teachers dream of GenAI widening educational (in)equality? Envisioning the future of K-12 GenAI education from global teachers’ perspectives
Ruiwei Xiao*, Qing Xiao*, Xinying Hou, Phenyo Phemelo Moletsane, Hanqi Jane Li, Hong Shen, and John Stamper.
Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems
2025
CHI’251st Author
“It might be technically impressive, but it’s practically useless to us”: Motivations, practices, challenges, and opportunities for cross-functional collaboration around AI within the news industry
🏅 2026 Natali Helberger Award from the Public Tech Media Lab, University of Wisconsin–Madison
Qing Xiao, Xianzhe Fan, Felix M. Simon, Bingbing Zhang, and Motahhare Eslami.
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems
CHI’251st Author
Let’s influence algorithms together: How millions of fans build collective understanding of algorithms and organize coordinated algorithmic actions
🏅 An earlier version won 3rd Place Top Student Paper Award at AEJMC’24 (Communication Technology Division)
Qing Xiao, Yuhang Zheng, Xianzhe Fan, Bingbing Zhang, and Zhicong Lu.
Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems

Organized Workshops

2026
AIED’26
AI literacy for all: 2nd international workshop on AI literacy education for all
Ruiwei Xiao, Shan Zhang, Xinying Hou, Ying-Jui Tseng, Qianou Ma, Yash Tadimalla, Qing Xiao, Jionghao Lin, Bo Jiang, John Stamper, and Kenneth R. Koedinger.
International Conference on Artificial Intelligence in Education